DELIVERY & RETURNS

Placing Orders:
You can easily place your order through our Website, Instagram or by contacting us on our Whatsapp number: +96176515150

Delivery Policy:
We deliver on the next  day for orders within Jounieh, Beirut, Keserwan & Metn area. Orders outside the previously stated areas will be delivered within 48hrs. 

Return Policy:

Conditions for making a return:

• Return requests should be made within 3 days from receiving the item.
• Item should be in the same condition you received it. If you use or damage it, it can no longer be returned.
• The item should not be tampered with and should not have missing serial numbers, otherwise it will no longer be qualified for a refund.
• Make sure the package has no missing items, including price tags, labels, original packing, freebies, and accessories.
• The original package of any item should not be opened and should remain sealed.

If for any reason you have any questions or issues once your package arrives please contact us on our whatsapp number: +96176515150 or to our email luckypetslb@gmail.com 

With Love

Lucky